How long does it take for you to ship my order: most orders ship within a few days, with the exception of custom made to order pieces that can take 2-4 weeks depending on the product. Always feel free to ask. We add the shipping times to the bottom of our product descriptions.
How long have you been in business: In the Garden and More began in 2001, much earlier than most e-commerce stores. In addition, we are a small, woman- owned, business.
What if my product arrives broken: just give us a call at 919-257-9534 or email us at inthegardenandmore@gmail.com and we will take care of it immediately.
Can I talk to someone in customer service at any time: Yes, you can, customer service is our #1 priority. If you have a problem with any of our products, or questions about any products, whether ours or someone else's, feel free to contact us.
Returns and Refunds: If you are not happy with your purchase, you may simply return it within 30 days for either an exchange or refund, less the cost of shipping. Please call us at 919-257-9534 to let us know that the item is being returned or exchanged and so that we can give you a Return Authorization Number.
QUESTIONS ABOUT OUR METAL CACTUS PRODUCTS:
How weatherproof are your metal cactus products: they are made for any climate and these be left outside year round in the rain, snow, and desert sun?
What can I expect my metal cactus products to look like in the future: they will look as beautiful as the day you bought them.
Can I plant my metal cactus in planters: yes you can, you can use your own planter or purchase one of our made specifically for our cactus products only!
Questions are always welcomed, please ask away!